Business scenarios

Answers to common questions such as "what if the ship is late?" or "what if the goods are inspected?". Each step shows a real M&C ERP screen, with frames and numbers marking where to look.

S01 — Delayed shipment

When a shipment is late, you cannot tell at once which customers are affected

In the demo, filter by DEMO-S01 to open the same data.

  1. Step 1

    Action
    Open 輸入船積 and filter ① by ステータス = ブッキング済 and 入港予定日（ETA） before today.
    Screen
    輸入船積 一覧
    Result
    Shipment DEMO-S01 ② appears: past its ETA and not yet arrived.
    Import shipment list with frames on the filter and on the one overdue row

  2. Step 2

    Action
    Open DEMO-S01.
    Screen
    輸入船積
    Result
    遅延理由 ① reads 「釜山での積み替え遅れ（デモ）」 (editable after submission); the ETA ② has passed.
    Shipment form with frames on 遅延理由 and the ETA

  3. Step 3

    Action
    From the 発注 field, open the purchase order (the shipment has no 関連 tab), then tab 関連 ① → 受注 ②.
    Screen
    発注 → 受注
    Result
    The affected customer's sales order opens, so you can tell them in advance.
    The purchase order's 関連 tab with frames on the tab and on 受注 1
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S02 — Yellow channel (document check)

Yellow or red customs channels make inspection cost and time hard to predict

In the demo, filter by DEMO-S02 to open the same data.

  1. Step 1

    Action
    Open the 輸入申告 of shipment DEMO-S02.
    Screen
    輸入申告
    Result
    審査区分 = 黄 ①, an inspection memo 検査メモ ②, and 通関日 still empty ③.
    Customs declaration with frames on 審査区分, 検査メモ and 通関日

  2. Step 2

    Action
    Open the shipment linked to the declaration.
    Screen
    輸入船積
    Result
    Status 通関中 ①.
    Shipment form with a frame on the 通関中 status

  3. Step 3

    Action
    (Optional; changes the data) Enter today in 通関日 and press 更新.
    Screen
    輸入申告
    Result
    The shipment becomes 通関済 and a 修正申告期限 is set.
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S03 — Red channel (physical inspection)

Yellow or red customs channels make inspection cost and time hard to predict

In the demo, filter by DEMO-S03 to open the same data.

  1. Step 1

    Action
    Open the declaration of shipment DEMO-S03.
    Screen
    輸入申告
    Result
    審査区分 = 赤 ① and 検査メモ ②.
    Declaration with frames on 審査区分 赤 and 検査メモ

  2. Step 2

    Action
    Open 関連 → 輸入諸掛.
    Screen
    輸入諸掛
    Result
    Lines 検査料 ① and 保管料 ② sit beside 関税 and 運賃 and are allocated to cost.
    Landed cost table with frames on the 検査料 and 保管料 lines
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S04 — Amendment deadline

Amendment deadlines are easy to miss

In the demo, filter by DEMO-S04A, DEMO-S04B to open the same data.

  1. Step 1

    Action
    Sort the 輸入申告 list by 修正申告期限 ①.
    Screen
    輸入申告 一覧
    Result
    DEMO-S04A ② is still within its deadline; DEMO-S04B ③ is past it.
    Declaration list with frames on the 修正申告期限 column and two rows

  2. Step 2

    Action
    Check how deadline reminders work.
    Screen
    ToDo
    Result
    The system sends a ToDo to the declaration's creator 30, 15 and 7 days before the deadline. The sample declarations were created by an administrator, so demo accounts cannot open those ToDos.

  3. Step 3

    Action
    Open 貿易設定.
    Screen
    貿易設定
    Result
    通知日数（期限の何日前） ① = 30,15,7, and can be changed.
    貿易設定 screen with a frame on 通知日数
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S05 — Air freight (urgent parts)

Can urgent air shipments be handled on the same screens as sea freight?

In the demo, filter by DEMO-S05 to open the same data.

  1. Step 1

    Action
    Open shipment DEMO-S05.
    Screen
    輸入船積
    Result
    輸送方法 = 航空 ①, the port is an airport ②, with a B/L・AWB番号 ③; no container number is needed.
    Shipment form with frames on 輸送方法, 積出港 and B/L・AWB番号
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S06 — Partial receipt

With partial receipts and deliveries, it is hard to see what is done

In the demo, filter by DEMO-S06 to open the same data.

  1. Step 1

    Action
    Open the purchase order whose 受注確認番号 is DEMO-S06.
    Screen
    発注
    Result
    受入率（%） is 60.
    Purchase order showing 受入率 60%

  2. Step 2

    Action
    Tab 関連 → 輸入船積.
    Screen
    輸入船積
    Result
    Two shipments: 6 units 入庫済 ① and 4 units ブッキング済 ②.
    Shipment list with frames on the status of the two shipments
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S07 — Partial delivery by serial number

With partial receipts and deliveries, it is hard to see what is done

In the demo, filter by DEMO-S07 to open the same data.

  1. Step 1

    Action
    Open sales order DEMO-S07, tab 関連.
    Screen
    受注
    Result
    The status at the top is 完了 ① (fully delivered); 納品 shows 2 deliveries ②.
    Sales order 関連 tab with frames on 完了 and 納品 2

  2. Step 2

    Action
    Open the first delivery, then the serial number.
    Screen
    シリアル番号
    Result
    ステータス 納品済 ① and 保証期限 ②.
    Serial number form with frames on ステータス and 保証期限
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S08 — Actual cost and gross profit

You do not know the true cost and margin after duty and freight

In the demo, filter by DEMO-S03, DEMO-S07 to open the same data.

  1. Step 1

    Action
    Open the 輸入諸掛 of S03.
    Screen
    輸入諸掛
    Result
    The 関税 line ①, from the item's duty rate.
    Landed cost table with a frame on the 関税 line

  2. Step 2

    Action
    検索 → report 粗利益 for the Vietnam company, last 90 days, grouped by 請求. It has many columns: scroll sideways or hide extra columns.
    Screen
    粗利益
    Result
    The S07 row ① (0% duty) and the S03 row ② (5% duty) show different 売上総利益率（%） ③.
    Gross profit report with frames on two invoice rows and the margin column
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S09 — Customer receivables

Partly paid and overdue receivables are hard to track

In the demo, filter by DEMO-S09 to open the same data.

  1. Step 1

    Action
    Filter the 請求 list by 顧客の発注番号 = DEMO-S09….
    Screen
    請求 一覧
    Result
    Status ①: one 未払い (not yet due) and two 期限超過. An invoice that is 40% paid, with the rest overdue, still shows 期限超過.
    Invoice list with a frame on the status of three invoices

  2. Step 2

    Action
    Open invoice DEMO-S09C → 関連 → 入出金.
    Screen
    入出金
    Result
    支払額 ① is 40% of the invoice; in 支払の参照 ②, the other 60% is 未決済残高.
    Payment entry with frames on 支払額 and the 支払の参照 table

  3. Step 3

    Action
    検索 → report 売掛金サマリー, filtered to customer Nichietsu.
    Screen
    売掛金サマリー
    Result
    One row per customer: 未収残高 ①, split by age ②.
    Receivables summary with frames on 未収残高 and the 0–30 column
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S10 — Paying in JPY and exchange gains or losses

Purchases in yen or dollars make exchange gains and losses tedious

In the demo, filter by DEMO-S10 to open the same data.

  1. Step 1

    Action
    Open the 仕入請求 whose 仕入先請求書番号 is DEMO-S10.
    Screen
    仕入請求
    Result
    通貨 JPY ① and 為替レート 170 ②.
    Purchase invoice with frames on 通貨 and 為替レート

  2. Step 2

    Action
    関連 → 入出金, then the pencil on the reference row (行を編集).
    Screen
    入出金
    Result
    The payment rate is 175; the reference row shows 為替差損益 ₫1.550.000, and a separate 振替仕訳 for the difference is also created.
    行を編集 #1 dialog: 為替レート 170, 為替差損益 ₫1.550.000
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S11 — Supplier billing in USD

Purchases in yen or dollars make exchange gains and losses tedious

In the demo, filter by DEMO-S11 to open the same data.

  1. Step 1

    Action
    Open purchase order DEMO-S11.
    Screen
    発注
    Result
    通貨 USD ① and 為替レート ②.
    Purchase order with frames on 通貨 USD and 為替レート

  2. Step 2

    Action
    関連 → shipment → 輸入申告.
    Screen
    輸入申告
    Result
    CIF価格 in VND ①; import duty and import VAT are calculated automatically ②.
    Declaration lines and totals with frames on CIF価格 and 関税合計
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S12 — Warranty in or out of period

When a claim comes in, can you tell at once whether the warranty has expired?

In the demo, filter by DEMO-S12 to open the same data.

  1. Step 1

    Action
    From delivery DEMO-S12, open the MCD-MOTOR-600 serial number.
    Screen
    シリアル番号
    Result
    保守ステータス = 保証期間外 ①; the 保証期限 ② has passed.
    Serial number form with frames on 保守ステータス and 保証期限

  2. Step 2

    Action
    保証請求 → 新規, and pick this serial number ①.
    Screen
    保証請求
    Result
    保証区分 becomes 保証期間外 ②.
    New warranty claim with frames on シリアル番号 and 保証区分
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S13 — Returns and credit notes

When defective goods come back, can you link them to the original delivery and the credit?

In the demo, filter by DEMO-S13 to open the same data.

  1. Step 1

    Action
    Open delivery DEMO-S13 → tab 関連 → the return note.
    Screen
    納品（返品）
    Result
    A 返品 label ① (2 units); 返品元の納品 ② points to the original delivery.
    Return delivery note with frames on the 返品 label and 返品元の納品

  2. Step 2

    Action
    Open 請求 DEMO-S13-CN.
    Screen
    請求
    Result
    A 返品 label ① (credit note) and a negative total ②.
    Credit note with frames on the 返品 label and the negative total
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S14 — Japanese entity: sales and documents

Can the Japanese entity issue Japanese-style documents in yen to Japanese customers?

  1. Step 1

    Action
    In the 見積 list, filter to the Japanese company and Osaka Seimitsu; 印刷 → MC JP Quotation.
    Screen
    見積
    Result
    A 見積書 ① in yen ②.
    見積書 print preview with frames on the title and the total

  2. Step 2

    Action
    関連 → 受注 → 納品 → 請求, then print with MC JP Qualified Invoice.
    Screen
    請求
    Result
    An invoice print sample with a 登録番号 ① and a breakdown by tax rate ②. As line ③ at the bottom says, it is a demo layout, not a legally compliant version.
    Invoice print sample with frames on the 登録番号, the tax breakdown and the footer 「デモ用の表示です。法令対応版ではありません。」
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S15 — HS code approval for a new item

Could a new item be declared before its HS code has been checked?

In the demo, filter by DEMO-S15 to open the same data.

  1. Step 1

    Action
    On shipment DEMO-S15 press 輸入申告を作成, fill it in, 保存, then 提出.
    Screen
    輸入申告
    Result
    Message E_HS_NOT_APPROVED ①: the declaration cannot be submitted because an item's HS code is not approved.
    Message on submission with a frame on E_HS_NOT_APPROVED

  2. Step 2

    Action
    Open item MCD-VALVE-400, section 通関情報（輸入）.
    Screen
    品目
    Result
    HSコード承認者 is empty ①; there is an HSコードを承認 button ②.
    Item customs section with frames on HSコード承認者 and the approve button

  3. Step 3

    Action
    Press HSコードを承認, go back to the declaration and press 提出.
    Screen
    輸入申告
    Result
    HSコード承認者 and HSコード承認日時 are filled in, and the declaration can be submitted.
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S16 — Japanese and Vietnamese staff view the same document

Japanese and Vietnamese staff struggle to share the same information

In the demo, filter by DEMO-S01 to open the same data.

  1. Step 1

    Action
    Browser 1: a Japanese account opens DEMO-S01; browser 2 (private window): a Vietnamese account opens the same shipment.
    Screen
    輸入船積
    Result
    The same document ①, labelled in Japanese and in Vietnamese ②.
    The same shipment side by side in Japanese and Vietnamese, with frames on the title and the delay reason

  2. Step 2

    Action
    In browser 2 type in the comment box and press コメント; reload browser 1.
    Screen
    輸入船積
    Result
    The comment shows in both.
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See also

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